parking and

Is there a free parking lot?
No, we offer parking directly at the hotel for € 10.00 per day. You can reserve and pay for these parking spaces directly when you book your room.

Can I charge my electric car?
Yes, we offer 4 parking spaces with charging stations.

Can I travel with my pet?
Unfortunately, pets are not allowed at our hotel.

How far is it to the nearest train station?
Leibnitz train station is a 10-minute walk away.

rooms and

Is the hotel suitable for allergy sufferers?
Yes, our hotel is suitable for allergy sufferers.

Is there an elevator in the hotel?
Yes, our hotel has a passenger elevator which you can easily use to reach your room..

Is there free WiFi?
Our hotel offers free WiFi throughout the building. You will find the access data in your room.

Do you also rent out bicycles?
We offer you a bicycle room, which you can use with your key card.
You can find bike rental stores at:

Is there a safe available in the room?
Unfortunately, our rooms do not have safe boxes.

Is there a television in the room?
Yes, there is a flat-screen TV in every room.

Is smoking permitted in the hotel?
No, we are a smoke-free hotel..

stay &

How long can I cancel free of charge?
We offer you a free cancellation up to 5 days before arrival.

Otherwise, our usual cancellation conditions apply, which you can find here.

How can I pay?
You can make your bookings using the following payment methods:

+ credit card
+ Google Pay
+ bank transfer
+ Payment on account (for companies)

Where can I book my stay?
You can either book your stay directly on our homepage/website or via

How do I receive my booking confirmation?
You will receive your booking confirmation by e-mail.

How can I get an invoice for my stay? (Business)
If you require an invoice for your stay, please send us a request by e-mail. We will send it to you as soon as possible.

Are there any special rates for companies?
Please enquire about special rates for multiple bookings by companies via the following e-mail address:


How does the check-in machine work?
You can check in at the machine using the code that will be sent to you by e-mail one day prior to your arrival.

What do I do in case the check-in machine does not work?
If you have any problems at check-in, please contact our 24-hour hotline +43 (0) 3463 93081.

Can I book a room directly at the check-in machine?
No, our rooms can only be booked via our website or

When will my room be ready for check-in?
You can move into your room from 14:00/2 pm. After that we offer a 24-hour check-in option – you can arrive at the hotel whenever you like.


Is there a breakfast service?
Unfortunately we do not offer any breakfast. You can find our regional partners on our website.

Does the hotel have a restaurant?
Unfortunately, the hotel does not have its own restaurant. You can find our regional partners on our website.

Where is the nearest doctor or pharmacy?
For information on medical care, please refer to our link to the city of Leibnitz

Whom should I contact in case any problems arise? (Technical, etc.)
Our 24-hour hotline is available to you on +43 (0) 3463 93081


What do I need to consider on departure?
Please deposit your room card in the return safe next to the check-in machine.

When do I have to leave the room on the day of departure?
You have to check out by 10 am.

How can I leave a review for the hotel online?
We look forward to receive your review on or Google. We are constantly striving to improve our services for you.

My data has been changed. What do I have to do?
Please send us an e-mail with your current details so that we can adjust the booking.